Customer Service & Feedback

 

You will not want to be kept waiting for the results of your survey as you will probably need to make further plans and progress your purchase. We always discuss our customer’s requirements in advance of the survey inspection and telephone afterwards for an initial discussion on our findings. All reports are e mailed as soon as they are ready (24 hours for a Homebuyer Survey and 48 hours for a Building Survey). Paper copies can be posted at no extra cost.

For Building Surveys, our charges include an opportunity for you to meet the surveyor at the property after the inspection to “walk-through” the main points.

We pride ourselves on providing a “Friendly, Professional and Reliable” service at all times. Read what our customers have to say

Paul M 06/12/2010
Excellent performance, even providing an electronic report before the written report could be delivered. I would have no hesitation in using this firm again or recommending it to others.

     
Sadie W 26/11/2010
Andrew was excellent and very helpful. He suggested that we only have a minimal survey rather than paying for a full home buyer’s survey as the property was a new build. He could very easily have recommended the home buyers survey which would have cost more but he was open and honest about the level of survey we needed. I would definitely recommend him to others as the service was fast and efficient. Read More...